Friends are good to have. Facebook is a fun way to connect with friends. "Social media" is an excellent channel for brands to communicate with their customers.
But sometimes is enough enough? On my way to work this morning in Chicago, there was a poster at the "el" stop for a local bakery, Turano, that primarily serves the food service industry. (I guess some of the restaurants I patronize purchase their bread and rolls from Turano, although since bread and rolls served in a restaurant are an unbranded product (as opposed to, say, ketchup), I would have no way to know which.)
At any rate, Turano wants me to "friend" (or "like," whichever) them on Facebook!
Of the hundreds or, more likely, thousands of products and services I consume over the course of the month (it's thousands if we're counting unknown vendors to the businesses that I knowingly patronize), does it make any sense at all that I would want to establish Facebook relationships with all of them? Or even many?
"Hey, guys, doing anything special for Earth Day?" 4 responses, with only 2 on topic, and neither of those involving Turano products. And this is from ad campaign that I assume must be costing many tens of thousands of dollars.
Well, thanks for letting me be a grumpy old curmudgeon this morning. And don't forget to "friend" me on Facebook, follow me on Twitter, and check out my Tumblr and Pinterest pages!
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I use the internet just for work, infos and caribbean when I wanna travel. I think that people are able to use the internet less, it's just they don't have an occupation.
We are losing ourselves in the internet with all its features and stuff. It really makes us non-social beings.
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We are losing ourselves in the internet with all its features and stuff. It really makes us non-social beings.
I know what you mean, but for some Facebook is like a drug... it can be addictive. charter Greece
Hi Kurt,
No need to overcomplicate this.
Social media is like a high school cafeteria.
It's where you connect with the few people you really like and keep tabs on what's happening with others who interest you.
It's also where you notice those those who desperately need attention - almost begging you to be a friend.
In the cafeteria, you have contempt for the beggars who are basically pleading, 'Please LIKE me'.
Any advertiser 'begging' to be LIKED is a fool, easy prey for the social media 'experts' who will take their money. It's why those who ask or demand to be 'liked' end up with a 10% negative hit to their brand image within one year.
* = Kurt Hanson speaking
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Like.
It's the Achilles heel in social media as a marketing tool. Most of us already have too many friends wasting our time with notifcations of their inflated ego ("Here I am about to board my Gulfstream...").
FB has turned 'friend' into a verb - but will have a hard time doing so with 'vendor'.
thanks for your thoughts - curmudgeonly or not Kirt...
Jackson in Seattle
I agree with your assesment but "like" it or not, this is where advertisers think they should be going, and they may be right! When you "like" or "friend" one of these products, it, of course, shows up on your profile for all your "friends" to see and presumably, they'll go investigate the page to see if they "like" it, too and so forth depending on your "klout." (that's the new way they're scoring your social media influence.) Social media is the new radio, TV, etc. I'm also a curmudgeon (32 years in radio) with two children, 30 and 28 years of age who NEVER watch broadcast TV or listen to terrestrial or satellite radio (lame!) but are always on YouTube, Facebook, Google+, Pinterest, etc. That, as WE used to say, "is where it's at." "Friend" has a new meaning, nowadays. They're people who view your pages and "like" what you do, post, or, um, "like."
Jerry Wells
Jerry, that so like marketing spin and b.s. Just because a product, company or service can create a social media campaign doesn't mean anyone cares or will respond. I don't think you get the burn factor. Fake Book is not the answer for every marketing problem.
Hey, I agree with YOU! As we've just seen with GM pulling out of facebook, going where the sought after market is doesn't guarantee a big payoff. Not all social media lends itself to advertising success. The new model hasn't yet been fully defined but advertisers are chasing it just the same. As I said, they MAY be right. They also may not. You and I could see that FB's IPO would not be a good buy, but thousands, if not millions, paid $38 a share for stock in something that's now trading at $26 bucks (or maybe less).
Jerry
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